Facts101 is your complete guide to Communicating at Work, Strategies for Success in Business and the Professions. In this book, you will learn topics such as Listening, Verbal and Nonverbal Messages, Interpersonal Strategies and Skills, and Principles of Interviewing plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.
