This is a book of social science. Success without culture is like old fashioned strawberry short cake without the whipped cream. It has no flavor. There are certain little courteous observances, certain social formalities that bespeak the true lady, the true gentlemen. Some of us call it good form. Some of us call it culture. Some of us call it etiquette. But we all admit that it makes the world a better place to live in. In Italy, young men and women are considered ben educato , not when they can read and write, but when they know the established forms of convention when they can show by a correct dignity and ease of manner that they are perfect in their knowledge of the rules of good society. And, after all, don't you yourself judge people by what they do, and say, and wear? Don't you read in their manner and appearance the secret of their inner worth? Isn't character and disposition revealed in the outer personality.
